Frequently Asked Questions
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Can you help create a guidebook for my property?
Yes. Guidebook Studio offers DIY templates, a done-for-you design service, and premium options with advanced integrations depending on how hands-on you'd like to be.
What is a digital guidebook?
A digital guidebook is a mobile-friendly guide to your property that guests open from any device — no app required. It covers check-in, Wi-Fi, house rules, and local recommendations in one place.
How long does it take to build?
A DIY guidebook can be published in about 10 minutes using our templates. Done For You and Premium projects typically take a few business days depending on revisions and rush delivery.
Can I update my guidebook later?
Yes. You can edit content, photos, and details at any time from your dashboard and republish a new version whenever you make a change.
Will my guidebook work offline?
Guests can load your guidebook once with any connection and revisit recently viewed pages without a signal, though a live connection is recommended for the best experience.
Do you offer custom design?
Yes. The Premium package includes fully custom design and branding, and Done For You includes custom template selection with your property's photos and voice.
What if I need help?
Every package includes support — email support on DIY, priority support on Done For You, and dedicated concierge support on Premium.
Still have questions?
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